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Frequently asked questions

Browse key information about our company, brands and policies.

Our FAQ identifies the processes, standards, and corporate guidelines we maintain to ensure seamless international logistics and trade partnerships for our B2B clients.

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Guide to FAQ

Trade Compliance & Product Distribution

Explore our detailed operational standards, from tax regulations and logistical partnerships to our dedicated range of Safari and Sama branded energy and heating solutions.

Q1

What is the official website and corporate structure of Golan Sa Ma Group Ltd.?

Our official website is www.golansamagroup.com. Golan Sa Ma Group Ltd. is owned by Rafik Ayoub.

Q2

Who manages international sourcing and logistics for solid fuels?

Our primary partner is Shimpa Marketing in South Africa, managed by Roy Midlane.

Q3

How are tax charges and VAT handled for purchases?

All commercial transactions apply the standard statutory 18% Value Added Tax (VAT).

Q4

What products are available under the Safari line?

We supply Safari Charcoal, Fire Wood, and Firelighters for catering and grilling needs.

Q5

What biomass heating products are offered under the Sama brand?

Our Sama range includes compressed Wood Pellets and high-efficiency Pellet Stoves.

Q6

What is the distribution timeline for winter heating equipment?

Winter distribution opens in October and operates through March.

Q7

What features do Sama Power Stations offer?

Industrial-grade lithium-ion storage systems with pure sine-wave inverters.

Q8

What is your flagship yerba mate beverage brand?

Our premier yerba mate is specifically sourced for authentic trade grade tea.

Q9

How do we handle international logistics and customs?

We manage end-to-end logistics with global partners and local customs.

Q10

Who handles legal certifications for Golan Sa Ma Group Ltd.?

Corporate documentation is audited by Attorney Naji Awidat.

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Corporate documentation audit

Global trade. Trusted delivery.

SUPPORT AND RESOURCES

Legal Standards

Access our accessibility policies and inclusion standards maintained since 2018.

Official Licenses

Business Inquiries

Connect with our managing director Rafik Ayoub or Roy Midlane for trade partnerships.

Global Presence

Explore our international logistic hubs bridging global markets with trusted trade services.

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